The knowledge collective

Technology is no longer a side issue; it is the backbone of every modern organisation. As CTO I am not just responsible for technology, I depend on it completely. I know exactly what happens when your internet speed falls short, when your network is vulnerable, or when your workplace does not grow with your ambitions.

From within the IT-Label knowledge collective, Miquel brings the perspective of the end user and tenant. He looks from the client side at what a building really needs to function optimally in digital terms. He translates that practical experience into clear standards for testing and certifying digital infrastructure in real estate.

His conviction is clear: what you do not measure, you cannot improve. That is precisely why an independent knowledge collective like the IT-Label is indispensable: it makes digital quality visible, comparable and reliable.

Too often it only becomes clear during fit-out that a building's IT delivery level is unclear. What cabling is in place? Is there enough capacity? How is the internet connection arranged? And which provisions does the landlord actually deliver? The result is extra work, unexpected costs, delays, and above all, expectations that have to be adjusted after the fact.

According to Thijs, a successful office fit-out therefore does not start with building, but with clear information up front. Not when the ceilings are already open, but during the search for an office and before the first construction drawing.

That is exactly what the IT-Label exists for: tenant, agent, property owner and fit-out contractor should all know in advance which digital delivery level a building has. That prevents surprises and ensures everyone sits down at the table with the same expectations.

We really need to communicate more transparently what office seekers actually get delivered.

ScaleHub Offices has been investing deliberately in high-quality IT provisions for years, and informs tenants transparently about the digital capabilities of their working environment. That way of working aligns with what the IT-Label stands for.

Drawing on his experience in the business centre market, Didier focuses within the knowledge collective on the practical question: what may a user actually expect from a turn-key office in 2026? Because when an office is offered as plug & play, an equally clear expectation about the digital infrastructure belongs with it.